WESTMED Practice Partners is currently recruiting a Help Desk Technician in our Charlotte Office. The Help Desk Technician 2 will work with user and/or other technicians to resolve more complex technical problems. Provides technical guidance to other Help Desk Technicians. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. Provide assistance concerning the use of computer hardware and software, including printing, installation, word-processing, electronic mail, and operating systems.