• Case Manager - RN/MSW

    Job Locations US-Multiple Sites, NY & CT
    Care Management
    Employment Type
    Regular Full-Time
    Position Schedule
    Monday to Friday 8am-5pm
  • Position Summary

    Westmed Medical Group is seeking an experienced Case Manager (RN or MSW required) to join the Care Management team.  This position will support the New Rochelle, New York and Boyce Thompson/Yonkers, New York sites, as well as cross cover other locations.  Primary focus of the Case Manager will be on high risk and frail patients to meet ACO and quality/cost outcomes.  The Case Manager is responsible for assisting the primary care providers in the coordination of care for a high-risk patient population, ensuring optimal service coordination, facilitation and support through all transitions of care.  This may include but not be limited to hospitalizations, sub-acute stays and ER visits.  The care model will integrate evidence-based clinical guidelines and other metrics in the development of treatment plans.  The Case Manager also acts as a liaison between patients, their families, the physician, and other health care personnel to promote the delivery of quality, efficient and cost-effective healthcare services.  The position is embedded in the primary care office and the embedded Case Manager is the personal link at the medical home site.  Position schedule is Monday to Friday 8am to 5pm.

    Essential Job Functions & Responsibilities

    • Responsible for assessing, planning, implementing, coordinating and evaluating options and services to meet the targeted patients’ healthcare needs.
    • Designs an individualized plan of care with the patient and fosters a team approach by working collaboratively with the patient, family, primary care provider and staff.
    • Acts as a liaison between the patient, family members, the physician and other healthcare personnel.
    • Communicates effectively to the healthcare provider(s) any changes in the patient’s plan of care to promote care continuity.
    • Initiates post hospitalization or ER visit contact by telephone to facilitate post-hospital care including understanding of the discharge plan, acquisition and understanding of new medications or changes in medications as well as establishing necessary follow-up appointments.
    • Provides regular progress updates to the Primary Care Provider; assists with discharge plan in collaboration with the discharge planning nurse at the transitional site of care.
    • Follows-up on the targeted patient population referrals, internal and external to the practice.
    • Educates patients and families about the chronic illness and promotes a self-care model, when appropriate to achieve optimum wellness or stability of the illness.
    • Reviews patient reports and retrieves the necessary information to follow up on any results or outstanding issues.
    • Provides clinical direction to the support staff.
    • Responds to emergencies as needed.

    Required Qualifications

    • Current licensure in New York and Connecticut as a Registered Nurse OR Social Worker (LMSW/LCSW)
    • Accredited Case Manager certification strongly preferred
    • 3-5 years experience as a RN/MSW Case Manager in a hospital or medical facility
    • Understanding and disease management, patient counseling, and population management
    • Understanding and expertise in transition of care, readmission reduction, behavioral health, and patient satisfaction
    • Strong computer skills
    • Flexibility in location and schedule as needed to meet organizational needs
    • Excellent interpersonal skills

    Company Overview

    Westmed Medical Group is a large, award-winning multi-specialty medical practice, with headquarters in Purchase, NY. It is staffed by a team of over 500 Physicians and Advanced Practice Providers who are dedicated to providing coordinated, efficient and the highest quality of patient care at its 13 locations in Westchester County, NY and Fairfield County, CT. The practice, known for its one-stop-shopping medical experience for patients, uses state-of-the-art systems and has a national reputation for measured healthcare excellence. Westmed offers 60+ medical specialties and currently has over 1,000 employees.  Our mission is to be your trusted partner in comprehensive, lifelong care.  The foundation for service excellence at Westmed Medical Group starts with the patient experience and focusing on the complete total care of our patients. Westmed is recognized by the National Committee for Quality Assurance as a Level 3 Medical Home, the highest achievable level.  Westmed has been one of 480 Medicare Accountable Care Organizations (ACOs) nationwide since 2012, and was ranked a Fortune® 2017 Best Workplaces in Healthcare and in New York State.


    Here at Westmed Medical Group, we look for individuals who are interested in and seek a challenging, growth-oriented, dynamic and friendly environment. Individuals with a strong work ethic along with a caring personality are who we find to be most successful here, fitting into our not so basic mantra of simply being “Smart" & “Nice". Our organization is constantly looking to bring on like-minded people who have a genuine interest in helping people and possess an intellectual curiosity to try and do things better and more efficiently. We strive to bring out the best in all of our team members and provide individuals with the support they need to achieve their career aspirations while providing the best quality care to our patients.


    We provide a modern office environment, state-of-the-art equipment and technology as well as competitive benefits and salary. Our benefits include medical, dental, free copays for employees who see Westmed physicians, discounted vision glasses, life insurance, AD&D insurance, short-term and long-term disability, 401k and profit sharing, flexible spending plans, and more.  Westmed Medical Group has also been GreatRated! as a Great Place to Work, the global authority on high-trust, high-performance workplace cultures.


    Great Place to Work Badge - Medium





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