WESTMED Practice Partners is currently looking to fill the Training and Quality Manager role. The incumbent will be responsible for ensuring that the team delivers the highest level of support and customer service to the customers we serve. The incumbent will be responsible for the on-going development and continuous improvement of all Training and Quality Assurance programs. The incumbent will develop programs, tools, processes and people with the aim of enhancing our employees' skills, performance, productivity and quality of work. The incumbent will manage training and quality by monitoring, measuring, reporting and providing feedback on the quality of interactions of WESTMED team members.